Frequently Asked Questions
Everything you need to know about your Korg gear and orders.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy for electronic instruments?
We offer a 30-day return policy for most items. Products must be in their original packaging with all included accessories and documentation to qualify for a full refund.
Do Korg products come with a manufacturer warranty?
Yes, all new Korg hardware products include a standard one-year limited warranty covering defects in materials and workmanship under normal use.
Where can I download the latest drivers and firmware?
You can find all necessary drivers, system updates, and software bundles by visiting the 'Support' section on our website and searching for your specific model.
Do you offer international shipping?
Currently, we ship to a wide range of countries. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.